Privacy Policy

Privacy Policy

Introduction

Welcome to https://plumbers-supplies-sydney.thebestlocalpro.com! We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information from our website users and customers. By visiting or using our platform, you agree to the terms described herein.

Scope

This policy covers all aspects of our online presence, including but not limited to our official website, mobile applications, online services, and products offered through these channels. It is important to be aware that this privacy statement does not extend to external links or third-party platforms accessed from our site. Each of these entities has its own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

Our Privacy Policy guides interactions when users:

  1. Utilize our applications and services as authorized users.
  2. Visit and navigate through our websites linked to this policy.
  3. Engage with us through various communication channels, such as emails, phone calls, or text messages/SMS.

Personal Data Collection

We collect a range of personal information, categorized as follows:

  1. Account Information: Details associated with your user account, including usernames and passwords.
  2. Payment Information: Credit card details and billing addresses required for transactions.
  3. Financial Information: Data related to your financial status or history, if provided.
  4. Purchase Information: Products or services you have bought from us, along with associated order details.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device when using our apps.
  6. Location Data: Information about your geographical location when you interact with our services.
  7. Feedback and Reviews: Comments, reviews, or ratings you share with us.
  8. Social Media Information: Details obtained from social media platforms when users choose to log in via these accounts.
  9. Product Interest: Information on products you show interest in or purchase from our website.

We gather this data through direct user input, interaction with our services, and automated technologies like tracking cookies. Additionally, we may receive personal data from third parties who assist us in providing services, adhering to their respective privacy policies.

Cookies

Our website employs cookies to enhance your browsing experience and provide valuable analytics. Cookies are categorized as:

  1. Strictly Necessary: Essential for the functioning of our website and services.
  2. Preference: Save user preferences and settings.
  3. Analytics: Track website usage to improve performance.

Users can manage their cookie choices through our Cookie Manager, allowing control over non-essential cookies.

Retention and Deletion

We maintain personal data for as long as necessary to fulfill the purposes for which it was collected. Once these purposes are achieved or if you withdraw consent, we securely delete or anonymize your information in accordance with applicable laws.

Security Measures

We have implemented robust security protocols to safeguard your personal data. These measures include encrypted communication channels and secure third-party processing partners who adhere to strict privacy and security standards.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or store personal information from children, and you should ensure that any child using our platform does so with parental guidance.

Your Rights

Depending on your location, you have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting corrections if your information is inaccurate or incomplete.
  • Erase (Right to be Forgotten): Asking us to delete your data, subject to legal exceptions.
  • Restriction: Limiting our processing of your data under certain circumstances.
  • Portability: Receiving your personal data in a structured, commonly used format.
  • Objection: Objecting to the processing of your data for specific purposes.
  • Non-Discrimination: Ensuring no adverse decisions are made solely based on automated processing.
  • Appeals and Complaints: The right to file appeals or complaints with relevant supervisory authorities.

To exercise any of these rights, please contact our Privacy Team via the channels provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage users to review it periodically.

Contact Information

For any inquiries, unsubscribe requests, or questions regarding your data, please contact us: